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Retail Technical Services-Cincinnati, OH, 45207
Retail Wireless Customer Service Associates will: - Provide face-to-face frontline customer support and accessory sales in the technical service department of a major wireless carrier's retail location. - Meet minimal quota for non-commissioned up-selling of accessory equipment such as phone chargers, ear pieces, enhanced features, etc. - Establish strong rapport and trust with customers. - Program, troubleshoot and test cell phones and equipment. - Analyze repairs and schematics to determine if extended repair is needed. - Exchange cell phones and process all warranty claims. - Accurately ...
Customer Services Associate Jobs in Cincinnati, Ohio Jobs
Convergys | Cincinnati, OH, 45202 |
CONVERGYS Out thinking. Out doing. You want to work with the best of the best. WE CAN RELATE. YOU'VE HAD YOUR SHARE OF UNINSPIRED JOBS. YOU'RE READY FOR SOMETHING BETTER - WITH MORE PURPOSE AND A MORE PROMISING FUTURE. WE'RE WITH YOU. IN FACT, THERE'S A WHOLE COMPANY OF DEDICATED, TALENTED PEOPLE JUST LIKE YOU AT CONVERGYS. HERE, YOU'LL WORK WITH THE BEST AND REPRESENT THE BEST. CUSTOMER SERVICE TECHNICAL ASSOCIATES & SEASONAL CUSTOMER SERVICE ASSOCIATES >CONTACT CENTER WE'RE CONVERGYS, WE BUILD RELATIONSHIPS THAT CREATE STRONGER, MORE EFFECTIVE AND MORE PROFITABLE CONNECTIONS BETWEEN OUR L...
Retail Technical Services | Cincinnati, OH, 45246 | 1
Retail Wireless Customer Service Associates will: - Provide face-to-face frontline customer support and accessory sales in the technical service department of a major wireless carrier's retail location. - Meet minimal quota for non-commissioned up-selling of accessory equipment such as phone chargers, ear pieces, enhanced features, etc. - Establish strong rapport and trust with customers. - Program, troubleshoot and test cell phones and equipment. - Analyze repairs and schematics to determine if extended repair is needed. - Exchange cell phones and process all warranty claims. - Accurately ...
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