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Customer Service Manager

APW Wyott-Dallas, TX

Job Purpose: Maintains customer satisfaction by providing problem-solving resources; managing staff. Duties: * Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. * Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and revi...

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Customer Services Manager Jobs in Dallas, Texas Jobs

Customer service manager

Associated American Industries Inc | Dallas, TX, 75368 | 8-10

Customer Service Manager Job Purpose: Maintains customer satisfaction by providing problem-solving resources; managing staff. Duties of Customer Service Manager: - Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. - Achieves customer service objectives by contributing customer service inform...

On-Site Client Service Supervisor - Staffing Industry

Spherion Staffing Services | Dallas, TX | 5

RESPONSIBILITIES: - Operations/Administration: o Determine client needs, place appropriately skilled employees on flexible/full time assignments and conduct quality control and arrival calls on all client orders o Receive, write and process all client orders with complete job description and credit information o Assign appropriate pay rates for field employees and bill rates for client within established guidelines o Perform daily financial activities (sales adjustments, payroll, accounts receivable, accounts payable, collections) o Communicate and coordinate the various aspects of operatio...