Center Customer Service Spec
FedEx Kinko's Office and Print-US - FL, Boca Raton, 33431
Overview: This position will be based in the hub, pre-approved Stand Alones and spokes; and will be responsible for providing customer service support and in-center customer care for the entire cluster. The Customer Service Specialist (CSS) is a customer-focused position responsible for customer satisfaction by providing responsive service that enhances the delivery of FedEx Kinko's products and services. The role encompasses extensive interaction with customers, both over the phone and in-center, gathering order data, bidding, order processing and order management. The CSS works with minim...