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EMSC-US - CO, Greenwood Village, 80111
SUMMARY: Under direct supervision provides front-line support to end users for PC, server or mainframe applications and hardware. Interacts with network services, software systems engineering and/or applications development to restore service and/or identify core problems. Simulates or recreates user problems to resolve operating difficulties. Recommends system modifications to reduce user problems. This is an entry level position for individuals who have had sufficient background and/or experience. ý ESSENTIAL DUTIES AND RESPONSIBILITIES: ý ý- Respond to inbound telephone calls, emails and...
Help Desk Specialist Jobs in Englewood, Colorado Jobs
EMSC | Greenwood Village, CO, 80111 |
SUMMARY: Under direct supervision provides front-line support to end users for PC, server or mainframe applications and hardware. Interacts with network services, software systems engineering and/or applications development to restore service and/or identify core problems. Simulates or recreates user problems to resolve operating difficulties. Recommends system modifications to reduce user problems. This is an entry level position for individuals who have had sufficient background and/or experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: Respond to inbound telephone calls, emails and web ba...
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