Remedy Application Support / Developer
Commercial Metals Company-Irving, TX, 75039
Responsibilities: - This position will be responsible for support and development of the ticketing system used for global IT services. - Develops procedures and processes for application development, upgrades, and support of the Help Desk ticketing system. - Documents changes to the application, configuration builds, and server build documents - Coordinates with other IT areas to resolve problems within the application and functionality - Ensure configuration changes will be in compliance to upgrade application - Creating, developing, and maintaining the end user portal and service catalog ...