IT Support Center Analyst - PVGO
Cleco Corporation-Pineville, LA, 71361, USA
IT Support Center Analyst - PVGO Location: Pineville, LA Under general supervision, delivers quality service to IT Services clients and staff by executing support center operating procedures according to IT standards. Logs all problems, requests, and inquires, provide problem determination and resolution of corporate software/hardware products, follow-up on resolution activities, keeps clients informed, orders products and interacts with vendors. Works as a member of the team using a variety of customer service, analysis, and network and telecommunication skills to meet client requirements....