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Customer Care Specialist I

Brink's Home Security®-Irving, TX, 75063

SUMMARY: Provide customer and technician support while maintaining subscriber satisfaction and quality installation and service. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. - Process in-bound calls to the point of resolution, including customer service inquiries, complaints and requests for assistance pertaining to system use, maintenance and customer account information. - Educate and explain system functions to customers. - Troubleshoot specific system operational problems encountered by customers and attempts to provide immediate solutions. - Update database files and cu...
 

Customer Support Specialist Jobs in Irving, Texas Jobs

Brinks Home Security | Dallas, TX, 75063 | 2-5
Description: SUMMARY: Provide customer and technician support while maintaining subscriber satisfaction and quality installation and service. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. * Process in-bound calls to the point of resolution, including customer service inquiries, complaints and requests for assistance pertaining to system use, maintenance and customer account information. * Educate and explain system functions to customers. * Troubleshoot specific system operational problems encountered by customers and attempts to provide immediate solutions. * Update database...
 
 

Brink's Home Security® Jobs

Brink's Home Security | Anniston, AL, 95119 | 1-2
Description: SUMMARY: Provide customer and technician support while maintaining subscriber satisfaction and quality installation and service. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. * Process in-bound calls to the point of resolution, including customer service inquiries, complaints and requests for assistance pertaining to system use, maintenance and customer account information. * Educate and explain system functions to customers. * Troubleshoot specific system operational problems encountered by customers and attempts to provide immediate solutions. * Update database...
Brink's Home Security | Sacramento, CA, 94205 | 1-2
Description: SUMMARY: Sells intrusion, fire, and medical emergency alarm systems and security monitoring services to individuals and businesses by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Contacts prospective customers through company-generated leads * Generates new business through different types of self-generated leads * Calls on customer to represent the Company in a professional manner and explain security monitoring services and to demonstrate alarm systems * Examines customer's home or business and analyzes customer's requirements * Recommends securit...
 
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