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Technical Support Rep - Elmore

Bright House Networks-Wetumpka, AL, 36093

The purpose of this position is provide the highest quality customer service to customers by providing information, answering questions and performing basic technical troubleshooting and problem-solving related to the Division’s High Speed Data, Digital Phone and Cable Video services.. Job Requirements: (Basic Requirements)High school diploma or equivalent is required. An AA/AS degree or equivalent computer technical knowledge, skills and abilities (or combinations of) is preferred. Experience in cable billing and dispatching is desired. Experience with computers, sales and marketing is pre...
 

Technical Support Representative Jobs in Wetumpka, Alabama Jobs

Bright House Networks | Wetumpka, AL, 36093 | <1
The purpose of this position is provide the highest quality customer service to customers by providing information, answering questions and performing basic technical troubleshooting and problem-solving related to the Division’s High Speed Data, Digital Phone and Cable Video services.. Job Requirements: (Basic Requirements)High school diploma or equivalent is required. An AA/AS degree or equivalent computer technical knowledge, skills and abilities (or combinations of) is preferred. Experience in cable billing and dispatching is desired. Experience with computers, sales and marketing is pre...
Bright House Networks | Wetumpka, AL, 36093, USA |
Technical Support Representative - Elmore Tracking Code 10207 Job Description The purpose of this position is provide the highest quality customer service to customers by providing information, answering questions and performing basic technical troubleshooting and problem-solving related to the Division’s High Speed Data and Cable Video services. Required Skills (Basic Requirements) The use of a personal computer, multi-line telephone, and ten-key calculator. Must have excellent written, verbal and interpersonal communication skills. Must possess the ability to identify, manage, solve and d...
 
 

Bright House Networks Jobs

Bright House Networks | St. Petersburg, FL, 33713, USA |
Customer Sales and Relationship Representative Tracking Code 12172 Job Description BASIC PURPOSE- To upgrade and sell new services and up-sell and re-package Bright House Networks customers into discounted combos. �MAJOR DUTIES & RESPONSIBILITIES * Make door to door in-home contact with customers in assigned sales territories to up-sell and re-package Bright House Networks products and services. * Completes customer orders and collects all customer payments necessary to upgrade services. * Prepares weekly sales activity reports. * Maintain excellent knowledge of all Bright House Networks pr...
Bright House Networks | Bakersfield, CA, 93302, USA | 1-2
Rep; Cust Svc Tracking Code 11982 Job Description To provide customers (via telephone and in person) with clear and accurate information regarding company services and billing, and to provide assistance to customers who are experiencing cable TV and HSD problems. The work schedule will be Monday-Friday 1pm-10pm or 11am-8pm with split days off.. Job Duties: * Respond to a high volume of telephone calls from customers who inquire about subscriber services, billing, cable TV and HSD problems ant other general information. * Schedule appointments for customers who request installation or repair...
 
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