Help Desk Technician
Quidel Corporation-San Diego, CA, 92108, USA
Help Desk Technician Category: Information Systems Description: The Help Desk Technician will be the main point of contact for the Help Desk, fielding calls and resolving tier-one issues when possible and escalating to the appropriate personnel when necessary. The Help Desk Technician will be responsible for hardware and software support in addition to the installation, configuration and troubleshooting of PC's, and printers, the setup of new user accounts for network systems, and the creation of PC images. This position interacts with all areas and levels of the company. Requires a high de...