Help Desk Customer Support 2
Northrop Grumman-Dallas, TX, 75219, USA
Title: Help Desk Customer Support 2 Category: Information Systems Location: Dallas, TX / USA | Sector: Information Systems Posting ID: MS/095544 This job is eligible for theRefer a Friendprogram. Description: Northrop Grumman Information Systems (NGIS), Defense Systems Division (DSD has an opportunity for a System Engineer/Help Desk Technician. System Engineer will configure and maintain the help desk tracking tool. Should understand the existing Remedy software and issue a ticket number and date/time stamp to the customer for every request for assistance and provide the customer with an es...