Front Office Coordinator
Metroplex Clinical Research Center-Dallas, TX, 75231
Job Title: Research Office Coordinator Reports To: Site Director Responsibilities: - Greet and register patients and visitors in a courteous and helpful manner and direct accordingly - Answer telephone calls and assess urgency of call and direct to appropriate person - Schedule patient appointments and resolve scheduling conflicts. - Contact all patients to remind of appointments 2 days ahead of appointment so that schedule can be adjusted if there is a cancellation - Notifies patients of changes/cancellations and prioritizes urgency for rescheduling - Monitor the wait time for all patients...