Customer Service Manager
Waste Management - Southern-San Antonio, TX, 78201
Job Summary The Customer Service Manager has overall responsibility for the Customer Service Center's operations and employee leadership ensuring a high level of customer satisfaction, customer relations, performance and quality standards in Market Area. Essential Duties and Responsibilities include the following: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. *Provides day-to-day management and support to customer service staff. Champion customer-centric culture inside and outside the call cent...