Account Install Specialist
CIGNA-Houston, TX, 77001
Administers the installation of assigned accounts, including, but not limited to: structure and billing set up, eligibility collection, data base loading, ID cards, preparation of plan materials such as administrative documents and customer education materials. Provides support to assigned accounts by responding to inquiries or resolving complex issues using independent judgment and discretion. May act as a Technical Coach, providing desk-level coaching and identifying opportunities aimed at improving overall operational performance. Works with management and team to improve results and pro...