Technical Support Representative, Advanced (iSeries
Jack Henry-HOUSTON, TX, 77219, USA
Technical Support Representative, Advanced (iSeries) Job Code: 6732 Location : HOUSTON, TX 77070 US Travel Involved: None/No Travel Job Type: Full Time Job Level: Experienced Education: Bachelors Degree or Equivalent Category: Information Technology,Operations Position Summary: SUMMARY Under moderate supervision, provides product support to customers via the telephone and/or internet. Using product knowledge,provides the highest level of service to resolve the customer's issue and restore the customer to fully functioning status, while strengthening the customer-JHA relationship. ESSENTIAL ...