better Retail Wireless Customer Service Associate - Santa Rosa, CA

Retail Wireless Customer Service Associates will: - Provide face-to-face frontline customer support and accessory sales in the technical service department of a major wireless carrier's retail location. - Meet minimal quota for non-commissioned up-selling of accessory equipment such as phone chargers, ear pieces, enhanced features, etc. - Establish strong rapport and trust with customers. - Program, troubleshoot and test cell phones and equipment. - Analyze repairs and schematics to determine if extended repair is needed. - Exchange cell phones and process all warranty claims. - Accurately ...

Join Now to learn more about this job

Related Searches

Location:

• Santa Rosa jobs

• California jobs

Profession:

• Customer Services Associate jobs

• Customer Services jobs

• Services jobs

• Customer Service jobs

• Services Associate jobs