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Staples-Framingham, MA, 01701, USA
External Job Title Technology Solutions Analyst Job Location City Framingham Job Location State Massachusetts Reference # 37349BR Department Customer Service Hiring Manager Title Mgr Technology Responsibilities Liaison between IS application support teams and appropriate business representatives for day to day and project support of Customer Service business applications, which include Kana, Click2Coach, Spark, Live Meeting, Talisma, and Knowledge Management. These systems are used in 6 business units, 9 contact centers and by 2000+ associates. Problem solving ability to provide primary pro...
Solutions Analyst Jobs in Framingham, Massachusetts Jobs
Staples | Framingham, MA, 01702 | 2-5
JOB SUMMARY: Liaison between IS application support teams and appropriate business representatives for day to day and project support of Customer Service business applications, which include Kana, Click2Coach, Spark, Live Meeting, Talisma, and Knowledge Management. These systems are used in 6 business units, 9 contact centers and by 2000+ associates. Problem solving ability to provide primary problem diagnosis and coordinate resolution. Ensure root cause is determined and implement risk mitigation processes as appropriate. Become an expert in how applications are used in the business and pr...
Staples Jobs
Staples | Novi, MI, 48376, USA |
External Job Title Inside Sales Account Manager - Novi, MI Job Location City Novi Job Location State Michigan Reference # 37977BR Department Sales Hiring Manager Title SCC District Sales Manager II Responsibilities POSITION SUMMARY: Manage existing customer accounts with an emphasis to drive increased penetration and sales over the internet and phone. This includes enhancing customer satisfaction and retention through regular customer contact and problem resolution. PRIMARY DUTIES AND RESPONSIBILITIES: . Develop customer relationships through regular customer contact primarily over the phon...
Staples | Colorado Springs, CO, 80932, USA | 2-4
External Job Title Sales Manager - Colorado, Springs, CO Job Location City Colorado Springs Job Location State Colorado Reference # 38021BR Department Retail Store Management Hiring Manager Title Mgr District Responsibilities Position Summary:Establish and maintain an environment to support Sales and Service. General Purpose:Customer Service, Results, Operations, People Development Role Qualifications: * Teach and reinforce behaviors that result in managers and associates delivering Easy Sales and Service * Develop associates to achieve results * Coordinate and manage all store operations P...
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