Order Fulfillment & Customer Service Associate
Masterbrand Cabinets, Inc.-Las Vegas, NV, 89101
Job Description: Position Summary: The Order Fulfillment Associate enters and processes orders ensuring a high level of customer satisfaction, answers phones, relays information to callers, performs clerical work, and completes administrative and business detail in team-based environment under the direction of the operations manager. Accountabilities: - Answer telephone and handle customer calls; route calls appropriately. - Assist customers with product information, shipping information, and any order questions. - Enter customer orders using AS400 and OFS systems. - Handle the billing/ship...