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Quality Assurance Coordinator

CVS Pharmacy-Woonsocket, RI, 02895, USA

Requisition #: SSC3168 Posting Job Title: Quality Assurance Coordinator Business Unit: Corporate Offices Posting Department: Pharmacy Call Center Position Type: Full Time State: Rhode Island City: Woonsocket Position Summary: Responsible for evaluating communications between Pharmacy Call Center agents (Pharmacy Technicians and Pharmacists), and customers/patients to ensure a high level of customer service and satisfaction, adherence to standard operating procedures (SOP's) and accuracy of information provided. This position requires basic knowledge of call center technology, applications a...
 

Quality Assurance Coordinator Jobs in Woonsocket, Rhode Island Jobs

Quality Assurance Coordinator
CVS Pharmacy | Woonsocket, RI, 02895, USA | 2
Requisition #: SSC3168 Posting Job Title: Quality Assurance Coordinator Business Unit: Corporate Offices Posting Department: Pharmacy Call Center Position Type: Full Time State: Rhode Island City: Woonsocket Position Summary: Responsible for evaluating communications between Pharmacy Call Center agents (Pharmacy Technicians and Pharmacists), and customers/patients to ensure a high level of customer service and satisfaction, adherence to standard operating procedures (SOP's) and accuracy of information provided. This position requires basic knowledge of call center technology, applications a...

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