Fiber Customer Support Analyst- Part-time
Verizon Communications-Tampa, FL, 33603, USA
Fiber Customer Support Analyst- Part-time TheFiber Customer Support Analystserves as the initial point of contact for customer inquiries concerning their voice, and data services. Duties of this position include: * Providing activation support * Creating trouble reports * Analyzing and isolating trouble conditions * Providing customers with order status * Initiating service order corrections and changes * Sorting troubles into User, Voice Network, Data Network, Video Network and Outside Plant categories and providing trouble resolution and closeout. Required For The Position: * Must have a ...