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Kohl's Department Store-Menomonee Falls, WI, 53051
Supervises the daily activities of the Customer Service Department, and manages specific quality, performance and production goals for their team and department within company guidelines, policies, and procedures. Primary Responsibilities: - Directly supervises team of Customer Service Representatives (CSRs) and Team Lead(s) to ensure quality, performance, and production goals are achieved within company guidelines. - Manages and develops Team Lead(s) to ensure daily maintenance coaching, side-by-side monitoring and training is completed. Meets daily with Team Lead to discuss game plan, rec...
Customer Services Manager Jobs in Menomonee Falls, Wisconsin Jobs
Kohls- Corporate Headquarters | Menomonee Falls, WI, 53051 |
Supervises the daily activities of the Customer Service Department, and manages specific quality, performance and production goals for their team and department within company guidelines, policies, and procedures. Primary Responsibilities: - Directly supervises team of Customer Service Representatives (CSRs) and Team Lead(s) to ensure quality, performance, and production goals are achieved within company guidelines. - Manages and develops Team Lead(s) to ensure daily maintenance coaching, side-by-side monitoring and training is completed. Meets daily with Team Lead to discuss game plan, rec...
Kohl's Department Store Jobs
Kohl's Department Store | Lexington, KY, 40502 |
The Store Manager position leads the overall store operations including responsibility for sales, credit, customer service, turnover, human resources, profit and loss, inventory, expense management, store operations, and store presentation. Executive responsibiltites include providing leadership for the store in the areas of: Associate development; supervision of overall store operations to ensure execution according to Kohl's best practices; communications; analysis of business operations; expense management; and general management of the store as the leader of the store management team. T...
Kohl's Department Store | Menomonee Falls, WI, 53051 |
Supervises the daily activities of the Customer Service Department, and manages specific quality, performance and production goals for their team and department within company guidelines, policies, and procedures. Primary Responsibilities: - Directly supervises team of Customer Service Representatives (CSRs) and Team Lead(s) to ensure quality, performance, and production goals are achieved within company guidelines. - Manages and develops Team Lead(s) to ensure daily maintenance coaching, side-by-side monitoring and training is completed. Meets daily with Team Lead to discuss game plan, rec...
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