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Payment Services Representative

Time Warner Cable-Milwaukee, WI

Shift Information: Monday thru Friday, 11am–8pmJOB SUMMARY:Performs duties which focus on retaining customers with past due balances. Maximizes retention of delinquent customers, and minimizes delinquent disconnects through effective collection phone contacts. Maintains department goals established for service level, abandonment rate, payments by phone and call volumes. ESSENTIAL DUTIES & RESPONSIBILITIES:1. Carries out the established retention call program for the follow up and collection of delinquent accounts to resolve customer issues related to delinquency. Works closely with the cust...
 

Services Representative Jobs in Milwaukee, Wisconsin Jobs

Labor Ready | Milwaukee, WI, 53281, USA |
Customer Service Rep - Milwaukee, WI ID: 3173 # Positions: 1 Location: US-WI-Milwaukee Posted Date: 11/11/2009 Category: Field Sales and Operations - Customer Service/Recruiting Position Type: Full Time Min: USD $9.00/Hr. Max: USD $11.00/Hr. Comm/Bonus: Benefits + Monthly bonus potential
| Milwaukee, WI, 53244 |
Purpose: Manage all aspects of assigned client accounts, including but not limited to, charges, payments, insurance follow up, write offs and collections. Using bilingual skills, provide resolution for client, patient, and insurance carrier calls. Ensure that all claims for assigned carrier(s) (i.e. Medicare, Medicaid, Commercials) are processed and adjudicated in an efficient and compliant manner. Daily: - Demonstrate leadership with respect to assigned accounts. - Monitor and communicate the status of each client account and any current projects, voluntarily, “on-demand', or on pre-determ...
 
 

Time Warner Cable Jobs

Time Warner Cable | Columbus, OH | 5-7
A pioneer in the cable industry, Time Warner Cable owns and manages the most advanced, best-clustered cable television operations in the country, with nearly 85% of its 14.4 million customers located in five geographic regions: New York, Texas, Ohio, the Carolinas, and southern California. As a leader in innovation and quality customer care, Time Warner Cable delivers advanced products and services such as video on demand, high definition television, digital video recorders, high-speed data, and Digital Phone. Time Warner Cable increases choice and value for our customers, transforming the ...
Time Warner Cable | Milwaukee, WI | 1-3
JOB SUMMARYThis position will need to establish and maintain a customer base via telemarketing and database management. It will have extensive contact with business customers, the general public and division personnel. This position must also have the ability to manage multiple account contacts and accounts.ESSENTIAL DUTIES & RESPONSIBILITIES :1.Represent Time Warner Business Class Products and services in a professional manner at all times.2.Accumulate and make contact with all inbound leads within assigned territory.3.Responsible for generating own leads in territory by prospecting on the...
 
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