Customer Service Associate
The Prudential Insurance Company of America-dresher, PA, 19025
- Accepts and processes more complex customer requests, resulting from Standard Processor 1, Express Processing, Common Front Door or Call Center referrals. - Accurately processes and reconciles highly complex, and functionalized transactions in a manner that meets or exceeds World Class standards. - Analyzes customer requests to determine appropriate course of action. - Also performs calculations to verify/obtain policy values and/or determine tax implications. - Adheres to production, quality, and service standards, including flexibility to accommodate varied work schedules. Prudential an...