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ValueOptions-Coppell, TX, 75065
The Clinical Quality Assurance Advisor partners with the Central Night Service (CNS) Clinical Management team to evaluate CCM’s quality performance by monitoring calls and correspondence, daily. This position enhances customer loyalty by insuring that the managers and supervisors are continually apprised of critical service quality issues, staff receive appropriate training and performance feedback and management receives appropriate recommendations regarding staff development, etc. Requirements: Requires solid knowledge base and working knowledge of mental health systems with clear underst...
Quality Assurance Consultant Jobs in Coppell, Texas Jobs
ValueOptions | Coppell, TX, 75065 | 5-7
The Clinical Quality Assurance Advisor partners with the Central Night Service (CNS) Clinical Management team to evaluate CCM’s quality performance by monitoring calls and correspondence, daily. This position enhances customer loyalty by insuring that the managers and supervisors are continually apprised of critical service quality issues, staff receive appropriate training and performance feedback and management receives appropriate recommendations regarding staff development, etc. Requirements: Requires solid knowledge base and working knowledge of mental health systems with clear underst...
ValueOptions Jobs
ValueOptions | Manhattan, NY, 10001 | 3-5
This position will provide assessments, referrals, and counseling to both providers and insured members. Conducts telephonic triage and assessments and collects sufficient data to make appropriate referral and certification decision for emergency/urgent referrals that require alternate levels of care. Makes appropriate certification decisions. Collaborates with providers to determine alternate levels of care and to facilitate transfers to network facilities and providers whenever possible. Facilitates coordination of care with other care managers to assure continuity of care. Participates i...
ValueOptions | Raleigh, NC | >3
The Power of One. You make the Difference. By offering cutting-edge services for our clients, members, and providers, ValueOptions prides itself on consistently exceeding the evolving needs of the behavioral health marketplace. Our Raleigh/Durham, NC location is seeking the following professionals:EAP CAREMANAGERS (Position #08-1090) Selected candidates will provide telephonic assessments, referrals, program education about EAP-related services, and benefit-related counseling. They are knowledgeable about EAP program features and encourage utilization of a wide range of clinical and non-cli...
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