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Senior Customer Service / Copy Center and Mail Service

IKON Office Solutions, Inc.-Nashville, TN, 37214

Do you enjoy working with customers and building professional relationships? Do you thrive in a fast pace office environment? If so, we would love to speak with you about joining our professional outsourcing team! Position Profile: IKON Office Solutions is currently looking for career-oriented individuals to help provide entry-level office support services within our customer locations. The Senior On-Site Customer Service Specialist's primary focus is building relationships with customers while providing important office support. In this position you will be responsible for providing copy/p...
 

IKON Office Solutions, Inc. Jobs

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POSITION PROFILE The Management Services Analyst is a primary Area resource for conducting pre-sales analysis of a potential customer‘s current document environment. The goal of this analysis is to provide a strong business case for implementing document management strategies at the enterprise level through an IKON Management Services solution. The MS Analyst is responsible for managing crucial steps of the IKON Selling Process (ISP), specifically performing the study and presenting the findings and spends a minimum of 75% of their time working directly with the customer. The MS Analyst is ...
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POSITION PROFILE Supervises day-to-day operations of specified 1-3 person site. Does not have hiring, firing or job performance responsibility for the personnel on site. At these sites, the employees report directly to the IAM. May run shifts or site solo. Develops, implements and reviews related procedures. Invoices accounts and interacts with customers; assists in maintaining acceptable profit levels and ensures that customer expectations are met. The Site Supervisor is the point person on site for customer issues and contract compliance. Functions as a document specialist or other operat...
 
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