Bilingual Customer Service Representative
Insight Communications Company, Inc.-Columbus, OH, 43227
General Summary Answer English/Spanish customer phone calls, inputting services and covering a full range of services in a prompt and professional manner so callers receive accurate information regarding the resolution of transactions. Primary Responsibilities Offer and sell new services to new and existing customers who call in to inquire Provide prompt resolution of customer inquiry by providing appropriate billing, service, programming and/or maintenance information Exceed or maintain minimum department standards, i.e.: sales, monitoring, order entry Prepare work orders for requests afte...