better Data Cntr Ops Tech 669236

Data Center Operations Technician: -Provides operational support for systems hardware, peripherals and software within client data centers and related facilities. -Identifies, isolates, and resolves problems. -Works in conjunction with the Technical support staff to implement immediate resolutions to more critical problems. Work with Operations personnel to identify areas of possible automation and/or improvement to provide better customer service, enhance problem resolution techniques. -Understands and manages problems utilizing defined Problem and Change Management Policies and Procedures...

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