Client Service Representative
HealthSmart Holdings-Irving, TX, 75039
- Resolve post processing claims issues accurately and within expected timeframes. - Assist patients with all PPO balance billing issues. - Assist providers and payors with all balance billing, non-panel, and contractual disputes on claim inquiries. - Meet schedule and quality requirements. - Provide timely feedback to internal and external clients on all post processing issues. - Provide support to clients via phone and email to help resolve post processing claims issues. - Maintain the departmental database with current status on all assigned cases for reporting purposes. - Able to commun...