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External Support Analyst

Interstate Batteries-Dallas, TX, 75251

- Provide technical phone support for all IBSA systems. - Perform system analysis and identify solutions to technical problems. - Document, log, and assign all reported problems to appropriate departments. - Perform system analysis and identify solutions to technical problems. - Prepare and maintain documentation (i.e., problem resolutions, procedures, etc.). - Provide production support activities for all IBSA systems. - Provide input to project estimates and work plans. - Light travel required - College degree in computer related field or equivalent experience. - 1+ years experience in te...
 

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