Voice Communications Manager (999594
MSC Industrial Supply Co., Inc-Melville, NY
Description DUTIES and RESPONSIBILITIES: Responsible for the installation, maintenance and performance of the company's voice communications infrastructure supporting critical business functions that process 24 hours per day/7days per week. Provides extensive Level II and III support for communications infrastructure to ensure quick response time and timely problem resolution for applications that process 24 hours per day/7 days per week. Coordinates all escalations with manufacturers/vendors including attainment/implementation of software patches and hardware resolutions. Provides the most...