Tier 2 Escalation Specialist
Amazon-Grand Forks, ND, 58201
T2 Escalation Specialist ------------------------------ Summary GFK Amazon Services is seeking a bright, articulate, detail-oriented, and technical applicant interested in joining our global Tier 2 support team for the Amazon Services platform. This critical role includes real-time support, internal and external communication, executive escalation response, reporting, and root cause analysis of software and business issues that impact the Amazon selling experience. The high visibility nature of this incident management role requires extensive and professional internal and external communica...