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Customer Service Associate

Archstone-San Diego, CA

Looking for a great first step to a bright future? We offer the perfect opportunity to make the leap from restaurant, retail and/or school to an entry-level position with one of the most respected managers of high-end apartment communities in the U.S. We offer outstanding growth potential, great benefits, steady hours, tuition reimbursement, and a professional work environment. This full-time customer service position in our high-end apartment communities requires outstanding people skills, high energy and a positive attitude. Answering phone inquiries, taking and following up on service re...
 

Customer Services Associate Jobs in San Diego, California Jobs

Retail Technical Services | San Diego, CA, 92110 | 1
Retail Wireless Customer Service Associates will: - Provide face-to-face frontline customer support and accessory sales in the technical service department of a major wireless carrier's retail location. - Meet minimal quota for non-commissioned up-selling of accessory equipment such as phone chargers, ear pieces, enhanced features, etc. - Establish strong rapport and trust with customers. - Program, troubleshoot and test cell phones and equipment. - Analyze repairs and schematics to determine if extended repair is needed. - Exchange cell phones and process all warranty claims. - Accurately ...
2007 Provide Commerce, Inc. All rights reserved. | San Diego, CA, United States, 92121 |
Primary Responsibilities include: - Answer incoming calls promptly to place orders and influence buying decisions within the context of customer service, offering upgrades and accessories. - Answer incoming calls promptly and answer questions regarding a variety of service issues including but not limited to quality, delivery, billing and accessories, etc. - Determine applicability and scope of problem resolution (recovery solution) and process replacement/refund as appropriate. - Meet established department average handle time /quality service levels and other identified performance target...
 
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