Service Advisor
MultiPlan-Depere, WI
To provide quality customer service while effectively accepting and responding to customer calls and inquiries regarding network providers. Effectively accept and respond to customer's calls and inquires regarding network related questions such as request to add provider/hospital to the network, fee schedule research, and contract clarifications. Document all cases according to established policies and identify cases that need further review by BIRT team Essential Functions: - Resolves and inputs provider/client requests into tracking system according to established guidelines. Ensures prop...