Work Director 2
Wells Fargo-Fort Mill, SC
This position is in Reverse Mortgage Servicing. Ensures the Reverse Mortgage Cash Operations work is completed on time and accurately by planning, coordinating and monitoring the daily activities of the routine to moderately complex work of less senior team members. Duties may include: reviewing, prioritizing, and distributing daily work to meet deadlines and goals; monitoring work in progress and making adjustments as needed; giving feedback and training to staff; handling customer escalations; addressing scheduling issues including absences and tardiness, giving input to supervisors on st...