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IKON Office Solutions, Inc.-New Orleans, LA, 70130
POSITION PROFILE Provides technical delivery of Professional Services solutions. Provides support for customer training on PS solutions. Understands customer requirements and implements IKON-recommended enabler-based solutions. Responsible for resolving application, software and connectivity problems requiring on-site customer support and for interfacing directly with vendor support reps to isolate and solve technical issues. JOB DUTIES AND RESPONSIBILITIES - Analyzes and documents customer technical requirements - At the direction of the Solutions Analyst Manager, develops or contributes t...
Solutions Analyst Jobs in New Orleans, Louisiana Jobs
IKON | New Orleans, LA, 70181, USA | 3
Requisition ID 09-03353 Job Title Solution Analyst - Professional Services Job Category Sales / Marketing Full / Part-Time Full time - Regular FLSA Status Non Exempt City New Orleans State / Province LA Country United States Job Description POSITION PROFILE Provides technical delivery of Professional Services solutions. Provides support for customer training on PS solutions. Understands customer requirements and implements IKON-recommended enabler-based solutions. Responsible for resolving application, software and connectivity problems requiring on-site customer support and for interfacing...
IKON Office Solutions, Inc. Jobs
IKON Office Solutions, Inc. | King Of Prussia, PA, 19406 | >2
POSITION PROFILE Services and repairs a variety of office equipment at customer locations usually within a specific geographic area. As a certified technical professional, is capable of handling full workload. IKON Basic Connectivity (IBC) certification is required to achieve level II designation. JOB DUTIES AND RESPONSIBILITIES - Achieves expected productivity levels associated with assigned workload and level of experience. - Manages territory, inventory and customer relationships. - Demonstrates excellent technical and customer relation skills. Demonstrates technical expertise - Performs...
IKON Office Solutions, Inc | West Palm Beach, FL | >2
POSITION PROFILE Supervises day-to-day operations of specified 1-3 person site. Does not have hiring, firing or job performance responsibility for the personnel on site. At these sites, the employees report directly to the IAM. May run shifts or site solo. Develops, implements and reviews related procedures. Invoices accounts and interacts with customers; assists in maintaining acceptable profit levels and ensures that customer expectations are met. The Site Supervisor is the point person on site for customer issues and contract compliance. Functions as a document specialist or other operat...
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