better Retail Wireless Customer Service Associate - S. San Francisco, C

Retail Wireless Customer Service Associates will: - Provide face-to-face frontline customer support and accessory sales in the technical service department of a major wireless carrier's retail location. - Meet minimal quota for non-commissioned up-selling of accessory equipment such as phone chargers, ear pieces, enhanced features, etc. - Establish strong rapport and trust with customers. - Program, troubleshoot and test cell phones and equipment. - Analyze repairs and schematics to determine if extended repair is needed. - Exchange cell phones and process all warranty claims. - Accurately ...

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