better 65K- Workforce Manager - Telecomm Call Center

Job Description: Growing cellular firm seeks Workforce Manager--65K-- for its call center in Carlsbad, CA (San Diego area). In this role, you will be responsible for developing and writing reports to track call center performance. Also responsible for forecasting call center sales, scheduling numerous trainings, and telecomm maintenance. Requires at least three years of previous experience working in a similar role for a sales call center--telecomm industry highly preferred. Need to have strong analytical and statistical background. Ideal applicant will also hold a bachelors degree in stati...

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