Customer Service Representative
Candles4less-San Diego, CA, 92110
Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Duties: * Receive/respond to inbound sales or service calls * Respond customer email * Order Entry * Manage partial and drop ship orders * Attracts potential customers by answering product and service questions; suggesting information about other products and services. * Opens customer accounts by recording account information. * Maintains customer records by updating account information. * Resolves product or service problems by clarifying the customer's complaint; determinin...