Customer Service Associate - Boston
Professional Staffing Group-Boston, MA, 02109
Customer Service Associate This position is a great opportunity for a seasoned customer service professional. We are looking for someone with a personable phone manner, good work ethic and prior experience doing phone customer service work. The associate will be responsible for maintaining customer relationships by responding to phone inquiries and taking the appropriate action. Duties: ~ Prepares for customer inquiries by studying products, services, and processes. ~ Gathering and researching information; assembling and forwarding information ~ Verifying customer's understanding of informa...