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Veolia Transportation-San Diego, CA, 92108, USA
Back to search resultsJob Title: MTS - Call Center Manager ( Full Time )Location: San Diego, CA The person chosen for this role will be submitted in a bid to provide transportation services. A Call Center Manager will monitor the performance of the call takers, schedulers and taxi facilitator of the Call Center. Specific duties include, but are not limited to, general supervision of the individual call takers, schedulers and taxi facilitator, interviewing prospective new Call Center candidates, training of new hires and retraining of current employees. The person chosen will be responsible ...
Call Center Manager Jobs in San Diego, California Jobs
Government Consultanting Corp. | San Diego, CA, 92154 |
Position Summary: As a key member of the Call Center, you will be responsible for supervising and leading assigned account team(s) of inbound and/or outbound salespeople including staffing, performance management, reporting, counseling, and maintaining account quality. Essential Functions and Responsibilities: - Supervise agent personnel including: hiring, monitoring and evaluating performance, and initiating corrective or disciplinary actions - Track and measure individual and team productivity and quality results - Drive improvements in overall service levels, transactional efficiencies &...
Sharp HealthCare | Kearny Mesa, CA, 92108, USA | 1-3
Supervisor Call Center ID# 41277 Entity Sharp Rees-Stealy Clinics - Spectrum Center Department Call Center Category Administrative Professional Type Full Time Shift Varied LocationThis position is located in Kearny Mesa. HoursVariable 8-hour shift, Shifts to be determined between 6:00 am and 10:00 pm M-F; weekends as needed. Qualifications * Bachelor?s degree in Health Care Administration or related field is preferred. * One to three years of leadership experience required in a call center/contact center health care setting required. Knowledge of PBX functions required. * Excellent communic...
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