Customer Service Representative - PRN/Days - (Job Number: 090001
Mercy Medical Center Nampa-Nampa, ID
Job Summary: The Customer Service Representative will be responsible for assisting patients in person and on the telephone with any and all financial issues. Will exemplify excellence in patient problem resolution. Screens patient needs to determine the best possible financial account representative to assist the patient. Will understand and administer hospital and departmental policies regarding financial assistance. Essential Functions: - Greet guests and engage in conversation to identify their needs. - Fully assess patient needs and if necessary, communicate those needs to the appropria...