better Desktop Support Analyst

Technical Support Analyst Level II BASIC FUNCTIONS & RESPONSIBILITIES: • Provides first line response to users’ Incident Reports and Service Requests through Service Desk • Alternately provides deskside support of users’ Incident Reports and Service Requests • Responsible for meeting current “first call” solution requirements • Provides maintenance and operation services for the PC and LAN infrastructure. • Provides installation and, where appropriate, repair of PC hardware and peripherals. • Provides software installation and troubleshooting services. • Maintains and complete appropriate r...

Join Now to learn more about this job

Related Searches

Location:

• Washington jobs

• District Of Columbia jobs

Profession:

• Desktop Support Analyst jobs

• Desktop Support jobs

• Technical Support jobs

• Customer Support jobs

• Support jobs

• Customer Service jobs

• Technical Support Analyst jobs