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Project Manager, Professional Services

Serco Inc.-washington, DC, 20539, USA

Project Manager, Professional Services Tracking Code 30280 Job Description Manages a consulting team on complex product implementation, enhancement, integration or audit projects.�Expertise and work efforts are focused on the analysis of the customer's business goals, objectives, needs, and the general business environment to solve technical problems. Performs Business Development and has budgetary responsibilities. Expertise in a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated task...
 

Serco Inc. Jobs

Serco Inc. | FORT BLISS, TX, 79918, USA | >2
Part time (On-Call) ACAP Counselor Tracking Code 32385 Job Description Position requires a master's degree or equivalent and at least 2 years of experience in the field or in a related area.Provides direct ACAP services to transitioning military personnel, Army civilians, and their family members. Services include the conduct of automated and manual pre-separation briefings, delivery of job assistance training in group or individual settings, conduct of individual counseling sessions, and other job assistance activities such as resume critiques and mock interviews. Assists clients in the us...
Serco Inc. | Washington, DC, 20539, USA | >8
Project Leader I Tracking Code 32356 Job Description The Service Desk Manager will provide leadership at a downtown Washington DC federal government client site, managing a team of 20 technical support and training staff. The Service Desk provides Tier 1 and Tier 2 support for approximately 2,400 users and as a team must meet Service Level Agreement (SLA) targets such as response and resolution times (by priority), average time to answer, percentage of reopened incidents, and time to return to service. The Service Desk Manager will be responsible for supervising the team, developing and imp...
 
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