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Director of Operations - Collections - BPO Call Center

-St. Croix, VI, VI

Director of Operations (2 -3 opportunities are available) Collections - BPO Call Center - - - Caribbean Locations!!! - - - 1. Responsible for tracking and reporting on individual employees, Team Leaders, and overall performance of group. 2. Ensures call volume forecasted is met on an hourly, daily, weekly, and monthly basis. 3. Measures, reports and communicates revenue and service level goal attainment on a daily, weekly, and monthly basis for assigned call center. 4. Measures, reports and communicates individual and group performance on an hourly, daily, weekly, and monthly basis for assi...
 

Director Operations Jobs in Christiansted, Virgin Islands Jobs

Director of Operations - Collections - BPO Call Center
| St. Croix, VI, VI | 7+
Director of Operations (2 -3 opportunities are available) Collections - BPO Call Center - - - Caribbean Locations!!! - - - 1. Responsible for tracking and reporting on individual employees, Team Leaders, and overall performance of group. 2. Ensures call volume forecasted is met on an hourly, daily, weekly, and monthly basis. 3. Measures, reports and communicates revenue and service level goal attainment on a daily, weekly, and monthly basis for assigned call center. 4. Measures, reports and communicates individual and group performance on an hourly, daily, weekly, and monthly basis for assi...

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