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-Plano, TX
Make outbound calls and receive inbound calls to and from customers to collect on their delinquent auto accounts. Make recommendations and provide solutions to assist customers in resolving their delinquent status. Negotiate with customers to increase initial payment offers made by customers. Responsibilities: # Make outbound calls to collect money from delinquent customers # Skip trace, and locate customers then collect on their accounts to keep them from charging off as a bad debt. # Follow proper call model procedures # Collect payment # Adhere to assigned work schedule Basic Qualificati...
Collections Representative Jobs in Plano, Texas Jobs
| Plano, TX | 1
Make outbound calls and receive inbound calls to and from customers to collect on their delinquent auto accounts. Make recommendations and provide solutions to assist customers in resolving their delinquent status. Negotiate with customers to increase initial payment offers made by customers. Responsibilities: # Make outbound calls to collect money from delinquent customers # Skip trace, and locate customers then collect on their accounts to keep them from charging off as a bad debt. # Follow proper call model procedures # Collect payment # Adhere to assigned work schedule Basic Qualificati...
Aerotek Professional Services | Plano, TX, 75026, USA | >1
A large financial company in Plano, Texas is seeking a number of customer service representatives to join their team. Ideal candidates will possess at least 1 year of collections experience (preferably in the mortgage industry), outbound customer service experience, and great communication skills. The major responsibilities of this role will entail contacting delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. Join Aerotek Professional Services. Our customized employment solutions and personaliz...
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