Quality Operations Reporting Analyst
-Nutley, NJ, 07110
This individual will be developing and distributing data and reports necessary for the improvement and maintenance of service delivery throughout the organization. The focus of this position will include building metrics for new customers transitioning to new services, utilizing data to identify areas for improvement on existing accounts, and providing continuing support for current report delivery. Responsibilities • Meet with internal customers (to include account executives, service delivery managers, etc.) to define their reporting requirements. • Review the contracts of new and existin...