Pharmacy Technicians and Customer Service Representatives
Volt-Oklahoma City, OK, 73104
Volt is currently recruiting for Customer Service Representatives as well as licensed and non-licensed Pharmacy Technicians! Positions will be working in a fast paced, high volume, call center environment. Job Responsibilities: Answers incoming calls to assist customers/pharmacies/physicians with orders and reorders, benefit eligibility questions and prescription status inquiries. Escalates drug related calls to appropriate pharmacist. Assist pharmacies and members on all issues related to processing of pharmacy claims. Determines appropriateness of overriding pharmacy claims edits and erro...