Retail Wireless Service Associate - Willowbrook, IL
Retail Technical Services-Willowbrook, IL, 60527
Retail Wireless Service Associates will: - Provide a high level of technical customer service support at a Device Support Center. - Meet minimal sales goal for non-commissioned up-selling of accessories and enhanced features. - Establish strong rapport and trust with customers. - Program, troubleshoot and test cell phones and accessories. - Instruct customers on proper use of cell phones and equipment. - Accurately document customer interactions in multiple platforms. - Perform opening and closing duties within the Device Support Center. - Provide direction, training and support to other as...