Director, Web Customer Experience
1-800-FLOWERS.COM, Inc.-Carle Place, NY, 11514, USA
Director, Web Customer Experience Location: Carle Place, NY Position Type: Full-Time Reports to: VP, Web Experience and Merchandising Summary In this role, the individual will optimize the 1-800-FLOWERS.COM website for conversion, revenue, and profitability by building a superior customer experience. Specifically, this leader will seek to continuously improve web services, functionalities, user interface, navigation flow, and look & feel of the consumer website by working cross-functionally to champion the customer's needs. The successful candidate will be comfortable working at a high leve...