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Amazon-Grand Forks, ND, 58201
The Customer Service Operations Manager is responsible for the overall direction, coordination, quality and productivity of contact center operations. This position requires a candidate who has the ability to drive process improvements and keep pace with our growth while motivating others to meet the challenges of an extremely customer focused and metrics driven environment. Overall Responsibilities Include: People Management: - Lead and manage teams of 2-4 Customer Service (CS) Managers (Supervisors) and 50-150 Customer Service Associates; responsible for the overall direction and performa...
Customer Services Manager Jobs in Grand Forks, North Dakota Jobs
Amazon | Grand Forks, ND, 58201 | 2-4
If you have a desire to drive process improvement, motivate and lead a team of exceptionally driven, customer-obsessed customer service associates, and long for the opportunity to analyze systematic issues and implement solutions to challenging problems, we have the career you're looking for! A Customer Service Manager in our Grand Forks, North Dakota Customer Service Center sets the vision, direction, and culture of their teams by managing individual and team performance expectations and goals, providing individual coaching feedback sessions, maintaining singular focus on ensuring and impr...
Amazon | Grand Forks, ND, 58201 | >5
The Customer Service Operations Manager is responsible for the overall direction, coordination, quality and productivity of contact center operations. This position requires a candidate who has the ability to drive process improvements and keep pace with our growth while motivating others to meet the challenges of an extremely customer focused and metrics driven environment. Overall Responsibilities Include: People Management: - Lead and manage teams of 2-4 Customer Service (CS) Managers (Supervisors) and 50-150 Customer Service Associates; responsible for the overall direction and performa...
Amazon Jobs
Amazon.com | Seattle, WA, 98194, USA | >5
Software Development Engineer, Amazon Associates Company: Amazon Global Resources Job ID: 108956 Location: US-WA-Seattle Posted Date: 11/17/2009 Apply for This Position * Apply for this position online * E-mail this position to a friend Position Details Overview: Amazon's B2B team serves corporate and institutional customers who are buying merchandise from Amazon.com as supply for their own business or to meet their back office supply needs. Customer range from large corporations, small businesses, to private and government institutions. Many of Amazon's B2B customers enjoy additional servi...
Amazon | Seattle, WA | >5
Amazon.com Retail Customer Experience Group is looking for thought leaders who want to impact the next generation of global retail applications from Amazon. As a Senior Software Engineer in the Retail Customer Experience team you will have the unique opportunity to drive and lead the architecture, design, and development of multi- tiered highly scalable applications and systems using Java, SQL, Perl, C++ and Object Oriented Design technologies in a large-scale, complex distributed environment. We want an engineer who is interested in building out a full software platform from the customer f...
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