Collections Representative
Bridgepoint Education-San Diego, CA, 92128
The Collections Representative is responsible for the collection, management and resolution of outstanding invoices from past due accounts. Responsible for follow-up and collection of receivables while at the same time maintaining goodwill. Prepares, within pre-defined limits, billing adjustments, credit memos to customer accounts as needed. Primary Duties and Responsibilities: • Contacts the customer (via telephone/fax/letters) when a customer’s credit limit has been exceeded and/or when invoices become overdue to secure payment arrangements. • Applies knowledge and understanding of indivi...